Due to the recent relocation of the Davis Creek water main tie in last week on Wednesday June 5th, the City had an increase of brown water complaints. The discolored water usually happens when the velocity or flow changes in the pipe causing the sediment (iron and manganese) to become suspended in the water. This is not a health issue and there was no contamination. There was no need to boil water, although it can be aesthetically unpleasant. One of the reasons we have sediment here in Willits is because our area is quite flat, and the sediment has more of a chance to settle than in other areas that are hillier, causing the water to “jostle around” more which distributes the sediment more than what happens here in Willits.
The City does an annual flushing program mandated by the State Water Resource Control Board Drinking Water Division (SWRCBDWD) to help mitigate these complaints, but can’t always control when a pipe breaks or a hydrant is hit by a vehicle, which causes these issues throughout town. The City will notify residents, as we did for the water main tie in last week, when we plan a shutdown of a water main or service line. We cannot always predict when sediment will increase as a private pipe break can cause this. Again, unless there is contamination, in which case you will be notified, there is no need to boil water when it is brown. If you have questions regarding your water, you can call or email our water department. Our front payment desk has only one line so it can be difficult to get through, but your emails will be answered promptly. Thank you for your understanding.
City of Willits, Water Department
Phone # (707) 459-4990